Terms of Service
Last updated: 3 November 2026
By using the Waafi website, platform or services, you agree to these terms. Waafi is operated by Flavoria Company.
The service
Through Waafi, Flavoria Company provides a cloud business-management platform under the plan or contract agreed with each business.
Account and use
The business is responsible for the accuracy of its data, the confidentiality of its team's credentials, and lawful use of the platform, including commercial messaging rules and WhatsApp Business Platform policies.
Ownership
The Waafi platform and its software remain the property of Flavoria Company; the business’s data remains the business’s property.
Fees
Fees and payment terms are set out in the offer or contract. Fees of third-party providers (such as WhatsApp messaging) may be charged to the business directly by the provider.
Liability
We take due care to provide a stable and secure service and are not liable for indirect damages or damages caused by third-party services.
Termination
Either party may end the service as set out in the contract; the business's data is handed over on request before deletion.
Governing law
These terms are governed by the laws of the Kingdom of Saudi Arabia.