Basic
For small offices getting their work organised.
349/ per month
- 5 users and one WhatsApp number
- Clients and sales, conversations and WhatsApp
- Projects, tasks and services
- Quotations and contracts
- E-invoicing
- Help desk
- 10 GB storage
Shaped around yourlaw firm
Integrated with the Fatoora platform – Phase 2
Integrated with WhatsApp Business Platform
Clients, conversations, projects and invoices.One platform.
Waafi brings official WhatsApp, CRM and sales, projects, e-invoicing and a client portal together. Switch on only what your work needs.
Illustrative examples
Try it yourself
Pick your business, watch the platform take shape
Every business has its own modules and its own words. Same platform, with a piece that is yours.
Business type
The platform
Everything your business runs on, in one place
Connected modules that work together — enable the ones your business needs.
Clients & sales. From the first conversation to the quote and the contract, with a clear pipeline and live reports.
Projects & tasks. Stages, tasks, approvals and deliverables, with team and deadline tracking.
E-invoicing. E-invoices compliant with ZATCA requirements, plus receipt and payment vouchers.
Official WhatsApp integration. Client conversations on your official business number, routed to your team and linked to the client and project.
Client portal & app. Your clients follow their requests, invoices and documents, and pay online, in one place.
AI assistance. An AI assistant for your team that answers its questions from your business data and proposes tasks for your confirmation, with smart conversation summaries as an add-on.
One connected flow
From the first message to the last riyal
Every step hands off to the next automatically — no copy-pasting between systems.
Paid, and the client was notified in the portal
How we start
From sign-up to your team at work
Create your account
Sign up with your email and mobile number, and confirm both with a verification code.
Complete your business setup
Enter your commercial registration, VAT number and business activity.
Enable modules
Choose the modules your work needs and configure stages, roles and templates.
Invite your team
Add your team members by invitation and set each user’s permissions.
Your 14-day free trial starts once setup is complete.
Security & compliance
Your data protected, your business organised
A separate workspace for every business
Each business's data belongs to it alone, with access restricted per user.
Personal data protection
We are committed to Saudi Arabia's Personal Data Protection Law and are aligning the platform with its requirements.
Two-step sign-in
A password, then a verification code sent to the employee’s email at sign-in.
An activity log
Important actions are recorded with who made them and when.
Pricing
Clear plans for every business size
Pay monthly or yearly, and add what your activity needs when you need it.
Two months free
Professional
For teams serving clients through the portal and app.
899/ per month
- 15 users and two WhatsApp numbers
- Everything in Basic
- Client portal and app
- Recurring subscriptions and auto-renewal
- Appointments, field work and attendance
- Staff AI assistant with a monthly cap
- 50 GB storage
Enterprise
For larger businesses, priced by size.
From1,799/ per month
- 30+ users and 3+ WhatsApp numbers
- Everything in Professional
- Phone system integration (Yeastar)
- All AI add-ons
- Custom usage limits
- Assisted onboarding
All prices are in Saudi riyals and exclude VAT.
Compare plans
| Feature | Professional | ||
|---|---|---|---|
| Limits | |||
| Users | 15 | ||
| WhatsApp numbers | 2 | ||
| Storage | 50 GB | ||
| Modules | |||
| Clients and sales | |||
| Unified inbox and WhatsApp | |||
| Projects, tasks and services | |||
| Quotations and contracts | |||
| E-invoicing and finance | |||
| Help desk | |||
| Client portal and app | |||
| Recurring subscriptions and auto-renewal | |||
| Appointments, field work and attendance | |||
| Artificial intelligence | Monthly cap | ||
| Phone system integration (Yeastar) | |||
| Assisted onboarding | |||
Activity packs and add-ons
Added to any plan, billed monthly.
Activity packs
Legal pack
Cases and hearings, and legal drafting inside the project.
99/ month
Business services pack
Company formation and government entities, annual contracts and fees.
149/ month
Consulting pack
Advisor network, readiness and diagnostics.
79/ month
Add-ons
Extra user
For any plan.
39/ month
Extra WhatsApp number
A separate inbox and separate templates.
79/ month
Extra storage
100 GB.
29/ month
WhatsApp message fees are billed by Meta directly and are not part of the plan price.
Get started with Waafi
Ready to run your business on Waafi?
Start your free trial, or contact us if you have a question first.